Privacy Policy

LockNow Privacy Policy

Last Updated: December 4, 2023

1. Introduction

LockNow LLC ("we", "us", or "our") is committed to protecting the privacy and security of your information. This Privacy Policy outlines our policies and procedures regarding the collection, use, and disclosure of personal data when you use our Service (the “Service”) and the choices you have associated with that data.

2. Scope

This policy applies to personal data collected through our website at locknowapp.com, our mobile application (“Application”), software (“Software”), and any associated online services (“Services”).

3. Personal Data Collection and Use

We collect several types of information for various purposes to provide and improve our Service to you, including:

• Email address
• First and last name
• Phone Number
• Job Title
• Usage Data
• Mobile Number (optional)

Your personal data will be used for the following purposes:

• To provide, maintain, and improve our Service
• To manage user accounts and registrations
• To fulfill contractual obligations
• To communicate with you about updates, offers, and requests
• For business transfers and partner communications
• To comply with legal obligations

4. Data Sharing and Disclosure

Your personal data may be shared:

• With service providers for service analysis and user communication
• For business transfers in cases of mergers or acquisitions
• With business partners for offering relevant products, services, or promotions
• With consent for any other purposes

5. Third-Party Services

We use third-party services, including Google Play Services, Firebase Analytics, OneSignal, Vonage, and Mailgun, which may collect information to identify your device.

6. SMS Terms

SMS messages from LockNow are sent for emergency or response practice purposes. Frequency, carrier liability, and opt-out options are outlined in our SMS Terms.

7. Data Retention and Transfer

Personal Data is retained as necessary for service purposes, legal obligations, and dispute resolutions. It may be transferred internationally, adhering to security standards and legal requirements.

8. Security

We implement measures to secure your Personal Data, although absolute security cannot be guaranteed.

9. Children's Privacy

Our Service is not intended for individuals under 13. We do not knowingly collect data from children under 13.

10. Links to Other Websites

Our Service may contain links to external sites not operated by us. We advise reviewing their privacy policies.

11. Changes to This Privacy Policy

We reserve the right to update our Privacy Policy and will notify users of any changes.

12. Contact Us

For any questions or concerns regarding this Privacy Policy, contact us at team@locknowapp.com or visit locknowapp.com/contact.

13. Compliance and Accessibility

• This Privacy Policy is accessible via a link on our Google Play Store listing and within our app.
• It is clearly labeled as a "Privacy Policy" and is available on a non-editable, active URL, readable in a standard browser.

This updated privacy policy addresses the requirements mentioned in the Google Play User Data policy, including clarity on data usage, sharing, third-party services, and accessibility. Be sure to review and customize it as necessary to reflect your app’s specific data practices and legal considerations.

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